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Sunday 22/02/2026

NHS Corridor Care Crisis: Patient Deaths and Staff Distress Prompt Calls for Urgent Reform

Hospital corridor with patients on trolleys and busy staff
Ethan BrooksEthan Brooks

In This Article

HIGHLIGHTS

  • Four Labour MPs have called for urgent changes after a woman died on a trolley at Arrowe Park Hospital's A&E.
  • In 2025, 1.75 million patients in England spent over 12 hours in A&E, highlighting ongoing NHS challenges.
  • The Royal College of Nursing warns that corridor care is causing patient deaths and staff distress.
  • Health Secretary Wes Streeting has pledged to end corridor care by 2029, amid skepticism from NHS staff.
  • The Department of Health has invested £450 million to expand urgent and emergency care services.

The alarming state of NHS corridor care has come under intense scrutiny following the death of a woman left unattended on a trolley at Arrowe Park Hospital's A&E unit. This tragic incident has prompted four Labour MPs—Angela Eagle, Justin Madders, Alison McGovern, and Matthew Patrick—to demand immediate reforms from the Wirral University Teaching Hospital NHS Foundation Trust. In a joint letter, the MPs expressed their deep concerns over the pressures faced by the hospital and requested a follow-up meeting to discuss necessary changes.

The issue of corridor care is not isolated to Arrowe Park. A BBC analysis revealed that in 2025, one in ten patients at major A&E units in England endured waits exceeding 12 hours. This statistic underscores the ongoing crisis within the NHS, which has been exacerbated by overcrowding and insufficient resources. The Royal College of Nursing (RCN) has described the situation as "a type of torture," with reports of patients being treated in makeshift areas such as dining rooms and staff kitchens.

Health Secretary Wes Streeting has acknowledged the severity of the problem, committing to end corridor care by 2029. However, many NHS staff remain skeptical, citing frequent overloads in hospitals. The Department of Health and Social Care has responded by investing £450 million to expand urgent and emergency care services, aiming to alleviate some of the pressures.

First-hand accounts from nurses paint a grim picture of the current state of care. One nurse recounted the death of a patient who choked undetected in a corridor, while others shared their distress over the indignity faced by patients left waiting for extended periods. Prof Nicola Ranger, RCN's general secretary, emphasized the "devastating human consequences" of corridor care, calling for immediate action to address these unacceptable conditions.

WHAT THIS MIGHT MEAN

The ongoing crisis in NHS corridor care presents significant challenges for the UK's healthcare system. If the current trajectory continues, patient safety and staff well-being will remain at risk, potentially leading to further tragic outcomes. The government's commitment to ending corridor care by 2029 is a positive step, but achieving this goal will require substantial investment and systemic reforms.

Experts suggest that addressing the root causes of hospital overcrowding, such as inadequate staffing and resource allocation, is crucial. Additionally, innovative solutions like AI-assisted patient assessments and "super clinics" could help alleviate some of the pressures on emergency departments. As the situation evolves, the effectiveness of these measures will be closely monitored by healthcare professionals and policymakers alike.