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Sunday 22/02/2026

Cloudflare Outage Disrupts Major Websites, Highlights Internet's Fragility

Digital world map with broken internet connection lines
Marcus BlakeMarcus Blake

In This Article

HIGHLIGHTS

  • Cloudflare experienced a significant outage on Tuesday, affecting major websites like X and ChatGPT for nearly three hours.
  • The outage was caused by a configuration file error, leading to a crash in Cloudflare's traffic management software.
  • Cloudflare, a key internet infrastructure provider, manages about 20% of global web traffic, highlighting its critical role.
  • The incident underscores the internet's reliance on a few large service providers, raising concerns about potential single points of failure.
  • Cloudflare confirmed there was no evidence of a cyber-attack, and services were gradually restored post-incident.

A significant outage at Cloudflare, a leading internet infrastructure provider, disrupted access to numerous high-profile websites on Tuesday. The incident, which lasted nearly three hours, affected platforms such as X (formerly Twitter), ChatGPT, and many others, underscoring the internet's dependency on a few key service providers.

Cause and Impact

The outage began shortly after 11:30 GMT, with users reporting issues on Downdetector, a site that tracks online service disruptions. Cloudflare attributed the problem to a configuration file error that triggered a crash in its traffic management software. This technical glitch led to widespread downtime, affecting services like Zoom, Canva, and even Downdetector itself.

Cloudflare, which handles approximately 20% of global web traffic, plays a crucial role in internet security and performance. The company provides protection against distributed denial of service (DDoS) attacks and ensures that web traffic is legitimate. Despite the outage, Cloudflare assured users that there was no evidence of a cyber-attack or malicious activity.

Response and Resolution

Cloudflare's engineers worked swiftly to address the issue, implementing a fix by 14:48 GMT. While most services resumed normal operations, some users continued to experience minor disruptions as systems stabilized. The company apologized for the inconvenience, emphasizing its commitment to learning from the incident to prevent future occurrences.

Broader Implications

The outage highlights the internet's vulnerability due to its reliance on a few large infrastructure providers. Similar incidents have occurred recently, including outages at Amazon Web Services and Microsoft Azure, raising concerns about the resilience of the digital ecosystem. Experts suggest diversifying internet service providers to mitigate risks associated with single points of failure.

WHAT THIS MIGHT MEAN

The Cloudflare outage serves as a stark reminder of the internet's fragility and the potential consequences of over-reliance on a few key players. As digital infrastructure becomes increasingly vital to global economies, ensuring its resilience is paramount. Experts advocate for a more diversified approach to internet services, reducing dependency on major providers like Cloudflare, Amazon, and Microsoft.

Moving forward, companies may need to reassess their reliance on single providers and explore multi-cloud strategies to enhance redundancy and resilience. Additionally, regulatory bodies might consider implementing guidelines to ensure a more robust and diversified internet infrastructure, safeguarding against future disruptions.

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Image Source: OpenAI