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Sunday 22/02/2026

Covid-19 Inquiry Exposes Care Home Struggles and Calls for Reform

Published 30 July 2025

Highlights

  1. Rewritten Article

    Headline: Covid-19 Inquiry Exposes Care Home Struggles and Calls for Reform

    The ongoing Covid-19 inquiry has brought to light the severe challenges faced by care homes during the pandemic, as families and care workers recount their harrowing experiences. Over the past five weeks, the inquiry has heard testimonies from bereaved families and care sector representatives, shedding light on the lack of testing, protective equipment, and the controversial decisions that exacerbated the crisis.

    Personal Stories of Loss

    Gregory McQuitty, from County Antrim, shared the poignant story of his father, Ivor McQuitty, who passed away in May 2020. Ivor, who was 84 and suffered from dementia, died from Covid-19 in a hospital after his care home closed its doors to families without notice. Gregory described his father as a model of honesty and hard work, expressing the deep emotional impact of being unable to see him before his death. "There are so many unanswered questions around my father's death," Gregory told the inquiry, highlighting the communication failures between the care home and his family.

    Government Decisions Under Scrutiny

    The inquiry also scrutinized the decisions made by former Health Secretary Matt Hancock, particularly his choice to discharge untested patients into care homes. Hancock defended the move as the "least worst decision," aligning with medical guidance at the time. However, bereaved groups criticized his testimony as lacking accountability, with one civil servant describing the resulting 46,000 deaths in the care sector as a "generational slaughter."

    Care Home Staff and Resource Challenges

    Testimonies from care home staff painted a grim picture of "clinical abandonment," as they struggled to provide care without adequate resources. Helen Louise Hough, a care home manager, recounted the distressing conditions, including being denied oxygen prescriptions for residents and the lack of GP support. The emotional toll on staff was immense, with many working long hours and living on-site to minimize infection risks.

    Calls for Reform

    The inquiry has intensified calls for reform in the care sector, with advocates demanding better wages and recognition for social care staff. The Northern Ireland Bereaved Families for Justice emphasized the need for systemic change, as the inquiry revealed persistent disparities between health and social care.

  2. Scenario Analysis

    As the Covid-19 inquiry continues, its findings could lead to significant policy changes in the care sector. The testimonies have highlighted the urgent need for improved resources and support for care homes, potentially prompting government action to address these gaps. The inquiry's revelations may also influence public health strategies, ensuring better preparedness for future pandemics. Experts suggest that accountability and transparency will be crucial in rebuilding trust and implementing effective reforms in the care sector.

The ongoing Covid-19 inquiry has brought to light the severe challenges faced by care homes during the pandemic, as families and care workers recount their harrowing experiences. Over the past five weeks, the inquiry has heard testimonies from bereaved families and care sector representatives, shedding light on the lack of testing, protective equipment, and the controversial decisions that exacerbated the crisis.

Personal Stories of Loss

Gregory McQuitty, from County Antrim, shared the poignant story of his father, Ivor McQuitty, who passed away in May 2020. Ivor, who was 84 and suffered from dementia, died from Covid-19 in a hospital after his care home closed its doors to families without notice. Gregory described his father as a model of honesty and hard work, expressing the deep emotional impact of being unable to see him before his death. "There are so many unanswered questions around my father's death," Gregory told the inquiry, highlighting the communication failures between the care home and his family.

Government Decisions Under Scrutiny

The inquiry also scrutinized the decisions made by former Health Secretary Matt Hancock, particularly his choice to discharge untested patients into care homes. Hancock defended the move as the "least worst decision," aligning with medical guidance at the time. However, bereaved groups criticized his testimony as lacking accountability, with one civil servant describing the resulting 46,000 deaths in the care sector as a "generational slaughter."

Care Home Staff and Resource Challenges

Testimonies from care home staff painted a grim picture of "clinical abandonment," as they struggled to provide care without adequate resources. Helen Louise Hough, a care home manager, recounted the distressing conditions, including being denied oxygen prescriptions for residents and the lack of GP support. The emotional toll on staff was immense, with many working long hours and living on-site to minimize infection risks.

Calls for Reform

The inquiry has intensified calls for reform in the care sector, with advocates demanding better wages and recognition for social care staff. The Northern Ireland Bereaved Families for Justice emphasized the need for systemic change, as the inquiry revealed persistent disparities between health and social care.

What this might mean

As the Covid-19 inquiry continues, its findings could lead to significant policy changes in the care sector. The testimonies have highlighted the urgent need for improved resources and support for care homes, potentially prompting government action to address these gaps. The inquiry's revelations may also influence public health strategies, ensuring better preparedness for future pandemics. Experts suggest that accountability and transparency will be crucial in rebuilding trust and implementing effective reforms in the care sector.

Covid-19 Inquiry Exposes Care Home Struggles and Calls for Reform

Care home staff in protective gear with symbolic images
Maya SinghMaya Singh

In This Article

HIGHLIGHTS

  • The Covid-19 inquiry has highlighted significant challenges faced by care homes during the pandemic, including lack of testing and protective equipment.
  • Gregory McQuitty shared a personal account of losing his father, Ivor McQuitty, during the pandemic, emphasizing the emotional toll on bereaved families.
  • Former Health Secretary Matt Hancock defended his decision to discharge untested patients into care homes, citing it as the "least worst decision."
  • The inquiry revealed that care home staff faced "clinical abandonment," with inadequate support and resources to manage Covid-19 outbreaks.
  • Calls for reform in the care sector have intensified, with demands for better wages and recognition for social care staff.

The ongoing Covid-19 inquiry has brought to light the severe challenges faced by care homes during the pandemic, as families and care workers recount their harrowing experiences. Over the past five weeks, the inquiry has heard testimonies from bereaved families and care sector representatives, shedding light on the lack of testing, protective equipment, and the controversial decisions that exacerbated the crisis.

Personal Stories of Loss

Gregory McQuitty, from County Antrim, shared the poignant story of his father, Ivor McQuitty, who passed away in May 2020. Ivor, who was 84 and suffered from dementia, died from Covid-19 in a hospital after his care home closed its doors to families without notice. Gregory described his father as a model of honesty and hard work, expressing the deep emotional impact of being unable to see him before his death. "There are so many unanswered questions around my father's death," Gregory told the inquiry, highlighting the communication failures between the care home and his family.

Government Decisions Under Scrutiny

The inquiry also scrutinized the decisions made by former Health Secretary Matt Hancock, particularly his choice to discharge untested patients into care homes. Hancock defended the move as the "least worst decision," aligning with medical guidance at the time. However, bereaved groups criticized his testimony as lacking accountability, with one civil servant describing the resulting 46,000 deaths in the care sector as a "generational slaughter."

Care Home Staff and Resource Challenges

Testimonies from care home staff painted a grim picture of "clinical abandonment," as they struggled to provide care without adequate resources. Helen Louise Hough, a care home manager, recounted the distressing conditions, including being denied oxygen prescriptions for residents and the lack of GP support. The emotional toll on staff was immense, with many working long hours and living on-site to minimize infection risks.

Calls for Reform

The inquiry has intensified calls for reform in the care sector, with advocates demanding better wages and recognition for social care staff. The Northern Ireland Bereaved Families for Justice emphasized the need for systemic change, as the inquiry revealed persistent disparities between health and social care.

WHAT THIS MIGHT MEAN

As the Covid-19 inquiry continues, its findings could lead to significant policy changes in the care sector. The testimonies have highlighted the urgent need for improved resources and support for care homes, potentially prompting government action to address these gaps. The inquiry's revelations may also influence public health strategies, ensuring better preparedness for future pandemics. Experts suggest that accountability and transparency will be crucial in rebuilding trust and implementing effective reforms in the care sector.

Images from the Web

Additional article image
Image Source: UK Covid-19 Inquiry
Additional article image
Image Source: UK Covid-19 Inquiry
Additional article image
Image Source: UK Covid-19 Inquiry
Additional article image
Image Source: UK Covid-19 Inquiry